Product strategy / Experience design / AI / Writer / Based in NYC

Making
complexity
feel
human.

I help organizations turn ambiguity into products, services, and experiences that create measurable outcomes by bringing together strategy, design, AI, and human insight.

Portrait of Kimberly Dsilva outdoors.

What I believe

Good products start with clear thinking, real human context, and the discipline to make tradeoffs.

I’m interested in the messy middle where business goals, customer needs, technical realities, and human behavior collide.

What I build

Clarity that can survive the real world.

01

Product Strategy

I help define product vision, prioritize opportunities, and connect customer needs to business outcomes.

02

Healthcare + AI

I work on AI-enabled healthcare and biopharma products where trust, usefulness, and responsible innovation matter.

03

Experience + Service Design

I map journeys, simplify workflows, and make complicated systems feel clearer.

04

Transformation

I help teams move from reactive feature delivery toward outcome-oriented product thinking.

Kimberly Dsilva sitting on coastal rocks by the ocean.

A little more about me

I love systems. I love the invisible rules that shape how we move through the world.

I think curiosity is one of the most underrated professional skills. It is how you notice the thing nobody named yet, ask a better question, and find the product decision hiding underneath a messy conversation.

Outside of work, I’m usually writing, taking film photos, planning the next trip, learning to sail, reading something that changes how I think, or tinkering with a website idea.

Read my writing on Medium

The invitation

Let’s build something worthwhile.

Whether you’re building a healthcare product, an AI-enabled tool, a company, or a small nonprofit website, I’d love to hear what you’re working on.

Get in touch